Purple Natural Flavors Privacy Policy

1. Overview & Commitment

At Purple Natural Flavors Private Limited (“Purple Natural Flavors”, “we”, “our”, or “us”), we hold the privacy and confidentiality of our esteemed patrons in the highest regard. This document elucidates how we collect, handle, safeguard, and disclose your personal particulars when you patronize our digital atelier located at purplenaturalflavors.com or transact with our corporate concierge.

2. Information We Collect

To fulfill your gourmet dry fruit orders and provide concierge assistance, we may collect:

• Contact Particulars: Name, delivery address, telephone number, and email address.
• Order Transactions: Products selected, packaging weights, customized engraving messages, and payment receipt logs.
• Technical Data: IP address, device telemetry, browser signatures, and cookie identifiers utilized to optimize our digital store performance.

3. Purpose of Processing

Your information is exclusively utilized to:

• Execute, vacuum-pack, and dispatch your dry fruit orders via verified air courier partners.
• Furnish SMS and email delivery updates, consignee notifications, and electronic invoices.
• Provide personalized customer support via WhatsApp Concierge or phone hotline.
• Transmit curated harvest invitations (only where explicit consent has been granted).

4. Payment Security & Integrity

Purple Natural Flavors does not store or access full credit or debit card CVVs or net banking passwords. All fiscal transactions are processed through RBI-compliant, PCI-DSS Level 1 certified payment gateways supporting 256-bit SSL encryption.

5. Data Retention & Patron Rights

You maintain the right to inspect, update, or request the erasure of your profile and historical address data at any juncture by contacting our Data Governance Officer at privacy@purplenaturalflavors.com.